FAQ Page

We accept product return within 30 days from date of purchase. All costs incurred in re-delivery will be fully borne by the customer

Currently PayPal already does not allow to buy and sell kratom, and if violating the paypal policy then our account will be blocked. therefore in making the payment do not mention for purchase kratom, to choose what setrain and how much can be done through email only, after that you make payment via paypal in accordance with the price listed on the website.

Handling will be done for 2 to 3 business days after payment received net. And will be shipped using shipping expenses for 2kg upwards which is predicted to be for 4 – 5 business days, and and for 1kg purchase we ship with an economic delivery package which is predicted to be for 14 – 17 business days

You must make sure of the legal status of kratom in your country before you buy. we will ship to worldwide if the legal status of kratom in your country Legal

If you wish to cancel your order simply email us before your order ships. Once your order has shipped we are unable to cancel nor reroute your order.

We use Paypal for payment but if you do not have  Paypal account you can pay with your credit card

Really! We guarantee your privacy and security. We do not store credit card information, once your order is processed, all credit card information is removed from our server.

Once you have received an email from us that your order has been shipped, you can simply follow the link and to track your order. You typically receive an email confirmation immediately after the order has been shipped.

We use DHL Express delivery service for 2kg shipping and delivery time of 4-5 business days.
and we will use EMS shipping service for 1kg purchase long delivery 14-17 business days